Payswix considers your safety one of its top priorities. However, please keep in mind the following steps to additionally ensure the security of your information:

1) Protect your personal information: there might be fraudsters that pretend to be from Payswix, asking for you to verify your personal information via email. Please make sure to double-check if the details present in the email are valid and belong to us (email address, contacts, what subject on the email is used, who is writing you an email, etc.). Be especially suspicious if someone is asking for information that Payswix already has. If you suspect fraudulent activity from someone using our name, please contact us immediately via [email protected]. Please keep in mind that we will never ask for information that could compromise your account.

2) Create a strong password for your account: please consider creating a password that is at least 8-12 characters long and includes mixed numbers, capital/lower-case letters, and symbols. Try staying away from obvious dictionary words and combinations of dictionary words. Try using passphrases instead of passwords, as they are easier to remember and more difficult to guess.

3) Sign out from public devices: If you're logging into our website in a public place (library, office, friend's house, etc.) do not forget to log out when you're done.

4) Please note that payswix only uses SMS service to verify your identity. You will never be asked to verify your login by phone, e-mail, or other means.

5) Reporting suspicious activity: If you think that your account has been compromised, please reach out to us immediately via [email protected]. If you have given your login information to somebody or used the same password for several accounts, please change it.